Manager Makes Employee Look Stupid In Front Of A Customer Who Wanted 6 Gallons Of Milk
In retail environments, managing customer expectations and enforcing purchase limits during sales promotions can sometimes lead to challenging interactions and require careful resolution by staff and management.
OP works at a gas station where items sometimes go on sale with a purchase limit to ensure availability for all customers. Last year, gallons of milk went on sale with a limit of 4 per person due to limited stock. One day, a man tried to buy 6 gallons. OP politely informed him of the limit, but the man became aggressive, insisting he always bought 6. Despite OP showing the store’s signs, the man demanded a manager. The manager on duty allowed the purchase, leaving OP feeling frustrated and embarrassed. Thankfully, OP hasn’t seen the man since, and the manager no longer works there.
via Reddit
Image credits: Nothing Ahead (not the actual photo)
1. A customer lost it when OP enforced a 4-gallon milk limit; despite previous experiences, he insisted on taking 6 and angrily demanded a manager.
2. OP works at a gas station where sale items often have purchase limits to ensure all customers can access the reduced-price products.
3. During a holiday sale, OP’s small gas station limited milk to 4 gallons per person due to limited stock. Most customers complied, except one.
4. Near the end of OP’s shift, a customer brought 6 gallons of milk to checkout, impressing OP before realizing the need to enforce the 4-gallon limit.
5. OP explained the 4-gallon limit due to the sale, but the guy insisted on taking 6, arguing he’d always gotten that amount before.
6. OP got stressed, showed the customer the 4-gallon limit signs, and suggested he have someone else buy the extra 2 gallons, but he became aggressive.
7. The customer shouted for a manager, who let him buy all six gallons. OP felt stupid, but the lead no longer works there, and the customer hasn’t returned.
via Reddit
Now that you have read the story, it’s time for you to see what Redditors had to say about this. Read till the end to see what are other people’s opinions on this. Don’t forget to share your own opinion at the end of this article.
8. That’s what every salesman should do.
9. I mean, it’s your job as a manager.
10. That would leave the customer in shock.
11. Evil move.
12. You can’t say everything while being at work.
13. It’s “once in a while” surely.
14. Only if good managers often excited.
15. Yeah that could solve all the problem.
16. I can’t stop laughing at the evil ideas Redditors are giving.
17. Nobody would know.
18. Kind redditor has made it easy for OP to understand the pair of words.
19. Some people are not happy with the misspelling.
20. This makes sense about gas stations.
via Reddit
What are your thoughts on this story? What would you do, or how would you react if you were in OP’s position? You know that your feedback means a lot to us; therefore, we want you to share your thoughts in the comment section below. For more such articles, keep visiting our website. Have a nice day!
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