Employee Shares How Entitled Mom Came Back Next Day To Eat For Free For The Tip She Left Earlier

• By Arsalan Sajid
• 4 months ago
• 5 minutes read

Working in a Subway entails dealing with nasty customers with a smile. People try to put their own pressure on others because they believe they are superior to the subway workers since they are a prestigious customer, but they must realize that they are displaying aspects of their own personality in front of others.

OP narrated the story of a mother and her daughter who came to the subway, and OP had to deal with the entitled mother patiently. OP worked in a Subway and took orders from the customers when a mother and her daughter walked in. The mother stood in line while the daughter went to use the bathroom. The mother was on her phone while others waited in line behind her. OP asked politely about her order, then the mother took notice of the crowd and started asking about the sub of the day. The OP told her that it was roasted chicken. The mother inquired why the items written on the board were different. The OP explained that the items changed daily, but the sign couldn’t. Read the entire story about how OP handled the absurd behavior of the entitled mother.

Source: Reddit

Image Credits: Engin Akyurt (not the actual photo)

1. OP told about a daughter who had a solid reason to live with her dad.

2. A woman and her teenage daughter entered the subway, and the mother stood in line while the daughter went to use the restroom.

3. The mother inquired about the sub of the day, as the sign displayed a variety, and the OP said that it was roasted chicken, as the sub of the day changed daily.

4. The mother ordered while explaining that her daughter disliked meat, so OP had to avoid meat for her.

5. OP dealt easily with the daughter, as she wanted a simple sandwich with garlic sauce.

6. The mother wanted a sandwich of her own choice; hence, OP asked about the bread she would prefer.

7. The woman snapped at OP for speaking nonstop, and OP had to apologize.

8. OP had to tell her about the breads that were available at the moment, and she picked one.

9. The mother changed her mind and asked additional bread with chipotle steak, which was not available.

10. The woman chastised the workers for posting something on the board that wasn’t available. The girl tried to stop her mother as the line became longer.

11. The daughter became irritated and explained that this was the reason she wished to stay with her father.

12. As the girl walked out, the mother grabbed her sandwich, threw $20 at the counter, and departed.

13. The woman came alone the next day to receive a free sandwich in exchange for the change she left at the counter.

14. Because OP had already informed the management about the incident, the manager treated the change as a tip and refused to give her a free sandwich.

The mother stated that her daughter despised meat, so OP dealt with the girl’s order first, which was pretty simple. Now it was the mother’s time, and she requested chipotle steak, which was unavailable. When OP inquired about the bread options, the mother shouted at her for not shutting her mouth. The OP apologized gently and had to repeat himself about the loaves since the woman demanded an explanation. The daughter became irritated after seeing the line and stated that this is why she decided to stay with her father. The daughter exited, and her mother threw $20 at the counter before leaving. OP informed the management, who supported OP in the case and refused to give the woman a free sandwich for the change she left.

Now that you’ve heard the story, let’s dive into what Redditors had to say. Keep reading to discover other people’s perspectives on the matter.

15. Redditor appreciates OP’s patience after being snapped by the woman.

16. OP managed not to lash back at her in order to save the desperately needed job.

17. That is savage!

18. Redditor offers suggestion on how to handle such instances.

19. Indeed! The daughter was familiar with her mother’s absurd behavior.

20. Yes, customer relations workers are needed in a situation like this.

OP did the right thing by informing the manager about the situation, as the woman was quite unpleasant and upset other customers as well. When the woman returned the next day, the manager dealt with her appropriately. The subway job was difficult because OP had to deal with a large number of entitled clients, but it could have been made easier with the help of customer care representatives who dressed normally. OP requires a great deal of patience because asking for an apologies without fault is extremely humiliating, but it is a necessary requirement in any customer service job to tolerate such silly situations. What is your perspective on the OP’s situation? Share your thoughts in the comments section below, and stay tuned to Wholesomeness for more tales.