Employee Asks If They’re Wrong For Being A Karen For Threatening A Manager Who Messed Their Car

• By Adina Tayyab
• August 16, 2024
• 5 minutes read

Shops often mess up services and then avoid taking responsibility. Instead of fixing mistakes quickly, they delay and make excuses. This can lead to a frustrating experience for customers who must be assertive to get things corrected. Being clear about what’s needed and standing up for fair treatment is crucial when dealing with poor service.

OP’s car was shaking when braking at high speeds, and their dad suggested it was the rotors. OP took it to the dealer, which confirmed the issue. They quoted $650 to shave the rotors and change the oil. Later, they called OP saying the front rotors couldn’t be shaved, so all four needed replacing for $850. OP agreed but told them not to touch the back rotors. The dealer cut a back rotor anyway, claiming it needed replacement. OP did not take it nicely, scroll down to know her reaction and rest of the story.

OP’s parents were proud, but a friend called OP a “Karen.”

via Reddit

Image credits: Sergey Meshkov (not the actual photo)

1. OP asks if she was a “Karen” because she insisted the dealer fix their car properly after they made multiple mistakes and overcharged?

2. OP’s car shook when braking at high speeds; OP’s dad suggested rotors, so OP took it to the dealer for a free diagnostic.

3. OP’s dad was right—it was the rotors. The dealer quoted $650 to shave all four rotors and do an oil change; OP agreed.

4. The dealer called OP, saying front rotors couldn’t be shaved, needing all four replaced for $850. OP told them not to touch the back ones.

5. The dealer called OP again, saying they cut a back rotor and it also needed replacing. OP reminded them not to cut the back rotors.

6. OP, fuming, paid $750 for two front rotors and an oil change. The car was undrivable, so OP returned, demanding it be fixed.

7. The dealer offered free labor but wanted $200 for back rotors. OP threatened legal action, refusing to pay more after already spending $750.

8. OP asked for the manager, who agreed to cover the back rotors. OP picked up the car the next day, and it was finally fixed.

9. OP’s parents were proud, but one friend called OP a “Karen.”

via Reddit

After the reply from the mechanic, OP was furious and picked up the car, which was now undrivable. After arguing, the dealer offered to replace the back rotors for free labor but wanted $200 for the parts. OP refused, threatened legal action, and eventually got the work done at no extra cost. The car was fixed the next day.

Sometimes when you are not assertive, the next person tries to take advantage of you which you should never allow. Now that you have read the story, it’s time for you to see what Redditors had to say about the story. Don’t forget to share your own opinion at the end of this article.

10. You stood your ground and made sure the dealership fixed their mistakes. You were justified in demanding proper service for the money you spent.

11. The dealer messed up by cutting the rotors they weren’t supposed to. You were right to insist on having it fixed correctly.

12. You handled the situation well by demanding a resolution.

13. NTA. The dealership was clearly at fault for the mishandling of your car.

14. OP was assertive and made sure her concerns were addressed.

15. NTA because you didn’t overreact; you simply made sure you received the service you paid for.

16. Advocating for yourself and ensuring that the dealer corrected their mistakes doesn’t make you a ‘Karen.’

17. The fault is clearly at their end and OP was just trying to get her car fixed.

18. Sometimes, you have to speak to get things done.

19. You paid for a service and had every right to expect it to be done correctly.

20. The dealership tried to take advantage of you by mismanaging the repairs. You were right to stand your ground and not pay extra for their mistake.

via Reddit

In dealing with poor service, OP’s persistence and assertiveness ensured that the dealership corrected their mistakes. The moral of the story is that standing up for yourself is essential when faced with unfair practices. Ensuring you receive the service you paid for requires clear communication and determination. OP’s reaction was the need of the hour.

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