Entitled Customer Berates Retail Employee In A Wrong Store And Throws A ‘Lobster’ At Her
There can be all kinds of customers but Karens are the worst ones, aren’t they?
OP worked at a small costume store where they handled returns and exchanges on a busy Saturday before Halloween. Despite the store’s policy of all sales being final, accommodations were made for defective items or size exchanges. About 30 minutes into their shift, a woman arrived wanting to return a dog’s lobster costume, disregarding OP helping another customer. She lacked a receipt and claimed it was too small. OP explained the policy and offered assistance if she could provide proof of purchase. The woman became agitated, insisting it was bought at their store, yelling and refusing cooperation. Despite thorough searches, there was no record of the sale. The woman continued to argue and demanded to speak to a manager. Fortunately, the store owner, who had been nearby, intervened. Despite her protests, he upheld the policy. In frustration, she threw the costume and stormed out. OP calmly continued their work, later joking with coworkers about the incident and receiving an unusual souvenir. After Halloween, the costume remained in the lost and found. The owner, finding humor in the situation, suggested OP keep it as a memento of their eventful day.
via Reddit
Image credits: Andrea Piacquadio (not the actual photo)
1. A customer at the costume store threw a lobster costume at me after OP couldn’t accept her return without a receipt.
2. OP worked at a small costume store, handling returns and exchanges, especially on the busy Saturday before Halloween, where they accommodated customers despite the store’s final sales policy.
3. About 30 minutes into OP’s shift, a woman arrived for a return, ignoring OP’s ongoing transaction. Despite OP’s request to wait, she rolled her eyes but complied.
4. Once OP finished with the previous customer, the woman handed over a dog’s lobster costume for return, claiming it was too small, without a receipt.
5. OP scanned the item, searched sales history and keywords, and checked the manufacturer’s list, finding no record. The woman insisted, shouting and cursing defensively.
6. OP showed the woman our store’s actual price sticker, prompting her to demand a manager. The owner, who had been present, intervened, explaining their inability to assist further.
7. OP calmly responded as the customer stormed out and threw the costume, narrowly missing. OP shrugged off the incident, continued working, and received compliments on their reflexes later.
8. After Halloween, we celebrated with a party where a coworker drew a cartoon of a “lobster lady” for our cake. The owner let me keep the costume afterward.
via Reddit
Now that you have read the story, it’s time for you to see what Redditors had to say about this. Read till the end to see what are other people’s opinions on this. Don’t forget to share your own opinion at the end of this article.
9. Everybody hates her.
10. Ew, that’s gross!
11. I guess there are a lot of Karens that exist out there.
12. The humor is elite.
13. Poor OP would have had an injury in that case.
14. Dealing with a customer who thinks the world revolves around them is not easy.
15. Good customers who support the staff exist too.
16. Ironic and true.
17. OP did a great job being in that position.
18. Wasn’t it the best part of the story?
19. Some people don’t know how to be nice.
20. Good story, OP!
via Reddit
What are your thoughts on this story? What would you do, or how would you react if you were in OP’s position? You know that your feedback means a lot to us; therefore, we want you to share your thoughts in the comment section below. For more such articles, keep visiting our website. Have a nice day!
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